FAQs

WILL PEACH & POOCH'S PRODUCTS BE BIG ENOUGH FOR MY BIG DOG?

All sizing is listed in every product description, but I do also accommodate custom sizes! Most products are made to order unless I have one in stock already, so please do not hesitate to get in touch if you would like a specific size.

 

WILL PEACH & POOCH'S PRODUCTS BE STRONG ENOUGH FOR MY DOG?

All products are handmade with the utmost care. Peach & Pooch is currently worn by tiny dogs such as Griffon Bruxellois and Miniature Dachshunds, up to bigger/stronger dogs such as Boxers, Labradors and Staffies. It is the customer's responsibility to judge whether they feel Peach & Pooch's products are suitable for their dog and to check for daily wear and tear.

 

DELIVERY

Please note that all items are all handmade to order. I aim to post orders out after 5 working days (Monday - Friday) of an order being placed, however dispatch times can vary depending on the product ordered. I can send orders out to a different address as a gift minus price information if required. Please just get in touch if you would like this option.

 

Items are sent via Royal Mail, 1st class.

Delivery costs are £3.50 for UK orders, £9 for international orders, and free for orders over £75.

CARE INSTRUCTIONS

Every care is taken to make each product perfect for you and your pet, but it is the responsibility of the customer to ensure the product is suitable for their pet and to check for daily wear. Machine wash products on a delicate wash setting, preferably in a delicates wash bag and air dry. Do not tumble dry. 

 

Keep a look out for wear and tear to keep your Peach & Pooch looking peachy.

 

RETURNS

Needless to say, I would like every customer to absolutely love their Peach & Pooch products. However, if you are not happy with your purchase, I am happy to offer an exchange or refund. Items must be returned within 21 days of receipt in an unused, new condition with original tags attached for a full refund minus P&P costs to be given.

 

EXCHANGES

If you would like to change the size of your product, please don’t hesitate to get in touch at peachandpooch@gmail.com. When returning items to Peach & Pooch, you are responsible for postage costs. Please use a tracked system if possible to ensure its safe arrival, as I cannot be responsible for items that are being returned.

DISCLAIMER

Peach & Pooch will not be responsible or liable for any loss or damage that occurs due to the misuse of Peach & Pooch products. It is the customer's responsibility to ensure that the product is suitable for their pet.

 


 

© 2019 by Peach & Pooch.

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